Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at.

Shopping Information

Are the license keys sold on your website genuine?
Yes, all license keys sold on our website are 100% genuine and sourced from authorized distributors. We ensure that each key is valid and legal for activation.
What types of software do you offer?
We offer a wide range of software including Windows operating systems, Microsoft Office suites, Autodesk products, and various antivirus solutions.
How do I receive my license key after purchase?
Once your purchase is confirmed, you will receive your license key via email within a few minutes. Please ensure that you provide a valid email address during the checkout process.
Can I use the license key on multiple devices?
The usage policy of each license key varies depending on the software. For instance, most Windows and Office licenses are intended for a single device unless otherwise specified. Please refer to the product description for specific details.
What should I do if my license key doesn't work?
If you encounter any issues with your license key, please contact our customer support team immediately. We are here to assist you and will provide a replacement or resolve the issue as quickly as possible.
Do you offer refunds?
We offer refunds under certain conditions, such as if the license key is proven to be invalid and we are unable to provide a replacement. For full details, please review our Refund Policy page.

Other Information

Is technical support included with the purchase?
We provide basic support to assist with key activation issues. For comprehensive technical support related to software usage, we recommend contacting the software manufacturer directly.
How can I ensure my software is activated properly?
We provide detailed instructions on how to activate your software with each purchase. Please follow these instructions carefully. If you need further assistance, our support team is available to help.
Do you offer volume licensing for businesses?
Yes, we offer volume licensing options for businesses and organizations. Please contact us directly to discuss your requirements and receive a customized quote.
How secure is my payment information?
We use secure encryption technologies to protect your payment information. Your data is handled in accordance with our Privacy Policy and is not shared with third parties.
Can I track my order status?
As digital products, orders are processed instantly, and the keys are delivered via email. You will receive a confirmation email once your order is processed. For any issues, please contact our support team.
Do you offer discounts for students or educators?
Yes, we offer special discounts for students and educators on select software products. Please contact our support team with proof of eligibility to receive a discount code.