The “File System Error -2147163893” is a frustrating issue that many Windows users experience, disrupting their system’s functionality and causing problems such as failed updates, apps not opening, and UI elements malfunctioning. Whether you’re using Windows 10 or Windows 11, this error can hinder your overall user experience. While Windows has evolved significantly since its early versions in the 1980s, even the latest iteration, Windows 11, still encounters such issues. The File System Error -2147163893 is a persistent problem with no one-size-fits-all solution. It’s often triggered by multiple underlying causes, making it challenging for users to pinpoint the exact reason behind the error. Fortunately, we’ve explored this issue extensively and identified effective solutions for resolving it on both Windows 10 and 11. In this guide, we’ll walk you through actionable steps to fix the “File System Error -2147163893” and get your system back to full functionality. Keep reading for practical tips that will help you address this issue quickly and effectively.
Understanding the Causes of “File System Error -2147163893” on Windows
The “File System Error -2147163893” is a common issue that Windows 10 and Windows 11 users encounter, particularly when trying to download or update applications through the Microsoft Store. This error can also appear when users attempt to restore or reinstall the Microsoft Store. Unfortunately, the error message itself doesn’t provide much information, only showing the file path and error code, leaving users unsure of the underlying cause.
Several factors can trigger this error, including:
- Corrupted or Failing Storage Sectors: Some users have reported this issue when their hard drive or storage sectors are damaged, preventing the Microsoft Store from installing certain programs or games.
- Corrupted Xbox App: If you experience this error specifically when downloading games from the Microsoft Store, it could be due to a corrupted Xbox app, an issue that often arises after upgrading to Windows 11.
- Corrupted Microsoft Store App: Another common cause is a corrupt Microsoft Store installation. This can happen during a system update or due to other issues within the operating system.
- System File Corruption: More severe cases of the -2147163893 error may be caused by system file corruption, which can affect essential Microsoft Store components.
Understanding these causes can help you troubleshoot and fix the File System Error -2147163893. Keep reading for effective solutions that can resolve this issue on both Windows 10 and 11.
“Effective Solutions to Resolve File System Error (-2147163893) on Windows 10 and 11”
If you’re facing the frustrating File System Error -2147163893 on Windows 10 or Windows 11, there are several effective solutions you can try to resolve the issue and get your system back on track. Here are the most reliable methods that have helped many users fix this error:
Method 1: Reinstall the Xbox Application
One of the simplest ways to resolve File System Error -2147163893 is by reinstalling the Xbox application. This has been a proven solution for many users facing this issue. Here’s how to do it:
- Open the Start menu by clicking the Windows icon on your taskbar and select Settings. You can also press Windows + I as a shortcut.
- Go to Apps & Features and find the list of installed applications.

- Scroll down to locate the Xbox application. Click on the three dots next to it and select Advanced options.

- Under the Reset section, click on the Repair button to repair the Xbox app. This action should fix any issues related to the File System Error -2147163893 on Windows 11, using the built-in repair tool.

Method 2: Run the System File Checker (SFC Scan)
The System File Checker (SFC) scan is a powerful tool that can identify and fix corrupt system files, which might be causing the File System Error -2147163893. Follow these steps to run the scan:
- Open the Search bar on your taskbar (click the magnifying glass icon) or press Windows + S as a shortcut.
- Type Command Prompt in the search box, then right-click it in the search results and select Run as Administrator.

- If prompted by User Account Control (UAC), click Yes to grant administrative permissions.
- In the Command Prompt window, type the following command and press Enter:
sfc /scannow
.

- Wait for the SFC scan to complete. If any system file discrepancies are found, it will restore the necessary files and fix the errors causing the issue.
Method 3: Run the DISM Command to Fix System Corruption
The DISM (Deployment Imaging Service and Management Tool) command is an advanced system repair tool that can help resolve system corruption on your Windows device. It’s similar to the SFC (System File Checker) scan but works differently to repair system files and restore the health of your operating system. If you’re dealing with the File System Error -2147163893, running the DISM command can be a powerful solution. Here’s how to use it:
- Click on the Search bar in your taskbar or press Windows + S to open it.
- Type Command Prompt in the search field. Once it appears in the results, right-click and select Run as Administrator.

- When prompted by User Account Control (UAC), click Yes to grant administrative permissions.
- In the Command Prompt window, type the following command and press Enter:
DISM.exe /Online /Cleanup-image /Restorehealth

- Wait for the process to complete. This may take some time, depending on your system’s condition.
- Once the DISM command finishes, restart your computer and check if the File System Error -2147163893 has been resolved.
Method 4: Run the CHKDSK Command to Scan for Bad Sectors
The CHKDSK (Check Disk) command is another useful tool to fix issues like the File System Error -2147163893. CHKDSK scans your disk for bad sectors and attempts to repair them, which can resolve many system file problems. Here’s how to use the CHKDSK command:
- Open the Search bar in your taskbar or press Windows + S to bring it up.
- Type Command Prompt in the search box, right-click the result, and choose Run as Administrator.

- When the User Account Control (UAC) prompt appears, click Yes to allow administrative permissions.
- Type the following command into the Command Prompt window and press Enter:
chkdsk C: /r
(Make sure to replace “C:” with the correct drive letter if you’re scanning a different drive.)

- Wait for CHKDSK to scan your computer and repair any bad sectors it finds.
Method 5: Use the Windows Store Apps Troubleshooter to Fix File System Error -2147163893
If you’re encountering File System Error -2147163893 on Windows 10 or Windows 11, one of the most effective built-in tools you can use is the Windows Store Apps Troubleshooter. This tool is designed specifically to diagnose and resolve issues with the Microsoft Store and the apps you download from it, including common errors like the one you’re facing. Follow these steps to use the Windows Store Apps Troubleshooter and fix the problem:
- Open the Search bar in your taskbar by clicking the magnifying glass icon or press Windows + S to bring it up.
- Type Control Panel in the search box. When it appears in the search results, click to launch it.

- In the Control Panel, use the search box in the top right to type Troubleshoot, then click the Troubleshooting link.

- On the left sidebar, click on View all to display a list of all available troubleshooters.

- Scroll down and select the Windows Store Apps Troubleshooter.

- Click Next to begin the troubleshooting process. The tool will attempt to diagnose any issues with your Microsoft Store apps and provide solutions.

- If any problems are detected, the troubleshooter will attempt to automatically fix them. At the end of the process, you can view a full report of any issues that were resolved.
Using the Windows Store Apps Troubleshooter is an easy and efficient way to resolve issues caused by the File System Error -2147163893, especially if the error is related to the Microsoft Store or app downloads. By following the steps above, you can quickly diagnose and potentially fix this problem without needing advanced technical knowledge.
Method 6: Reset or Refresh Your Windows 10/11 Installation
If none of the previous solutions have worked to resolve the File System Error -2147163893, you may need to reset or reinstall Windows 10 or Windows 11. This method can fix persistent system issues by refreshing or resetting your operating system, though it may require you to choose between keeping your files or removing everything for a fresh start. Here’s how you can reset your Windows installation:
- Click on the Start menu and open Settings. Alternatively, press Windows + I to open the Settings menu directly.
- In the search bar, type reset and click on Reset this PC in the search results. You can also navigate manually to Update & Security > Recovery.

- Under Reset this PC, click on Get started and follow the on-screen instructions to begin the reset process.

- Choose one of the two options:
- Keep my files: This will keep your personal files but remove apps and settings.
- Remove everything: This will erase all data from your system, including personal files, for a fresh installation.

- Allow Windows to complete the reset. Once finished, your system will be restored to a functional state, potentially resolving the error.
For users who want a completely fresh system, reinstalling Windows can be a great option. If you choose to reinstall, SoftwareKeep offers guidance and even free installation assistance when you purchase Windows through their store. A clean OS installation reduces the likelihood of future system issues like File System Errors and improves overall performance.
TL;DR:
The File System Error -2147163893 often occurs when downloading or updating apps from the Microsoft Store. It’s typically caused by corrupted system files, a faulty Xbox app, or a damaged Microsoft Store installation. You can fix this error by reinstalling the Xbox app, running the System File Checker (SFC), using the Windows Store Apps Troubleshooter, or performing a reset or reinstallation of Windows 10/Windows 11.
Conclusion
We hope these solutions have helped you resolve the File System Error -2147163893 on your Windows 10 or Windows 11 device. If you have any additional questions or need further assistance, don’t hesitate to reach out via the live chat below, and we’ll get back to you as soon as possible.
One more thing
If you’re in search of a software company that embodies integrity and upholds honest business practices, your quest ends here at Ecomkeys.com. As a Microsoft Certified Partner, we prioritize the trust and satisfaction of our customers. Our commitment to delivering reliable software products is unwavering, and our dedication to your experience extends far beyond the point of sale. At Ecomkeys.com, we provide a comprehensive 360-degree support system that accompanies you throughout your software journey. Your trust is our foundation, and we’re here to ensure that every interaction with us is a positive and trustworthy one.